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FOR MORE INFORMATION CONTACT: Drenda Collins (305) 289-6484
COLDWELL BANKER SCHMITT IMPLEMENTS
NEW “ONLINE RAPID RESPONSE” TECHNOLOGY
FOR INSTANT CUSTOMER FOLLOW-UP
Florida Keys– March 14, 2007 - Coldwell Banker Schmitt Real Estate Company (CBSREC) has implemented new “Online Rapid Response” technology as a powerful tool to ensure that every prospective customer receives a fast, professional response. When prospective home buyers and sellers make an inquiry, the system telephones the appropriate agent instantly and automatically conveys the consumer’s information along with preferred method and time for follow-up.
Brian Schmitt, President/Broker, said “Technology like this can help you see your dream house before someone else, or get an offer on your home that much quicker.”
According to the 2006 “Profile of Home Buyers & Sellers” research study from the National Association of Realtors® (NAR), 92% of homebuyers surveyed felt a Sales Associate’s speed of response was very important. Only “honesty and integrity” along with “knowledge of the purchase process” ranked higher as vital agent attributes.
The Online Rapid Response program also allows the CBSREC management team to monitor inquiry follow-up to ensure that all customers receive accurate information in a timely manner.
The software powering Online Rapid Response won the 2005 CIO 100 Award and 2005 Inman Innovator Award, "Most Innovative Technology."
Coldwell Banker Schmitt has been a leading real estate company in the Keys for over 51 years. The hallmark of the company continues to be its focus on customer service, premier agent business development and support systems, leading edge technology, and the finest training facility and curriculum in the Keys.
For additional information, visit Coldwell Banker Schmitt’s website at www.RealEstateFloridaKeys.com or email info@cbschmitt.com or call any of its five locations in the Florida Keys: 100430 Overseas Highway, Key Largo (305) 451-4422; 85996 Overseas Highway, Islamorada (305) 664-4470; 11050 Overseas Highway, Marathon (305) 743-5181; 29967 Overseas Highway, Big Pine Key (305) 872-3050; and 1201 White Street, Key West (305) 296-7727.
